24-hour Cancelation Policy
Your appointment is joyfully anticipated and artfully prepared! Please provide Divine Lotus with a minimum of 24 hours notice when rescheduling your appointment(s).
If 24 hours notice of cancellation is not provided, you will be charged 100% of the day’s total service(s) value. We suggest arriving 10-15 minutes early, allowing you time to check in and unwind. Please silence your cell phone before you come through the front door to ensure a quiet, relaxed environment.
If you cancel the day-of or no-show, you will be charge the full cost of your appointment.
If you are booking your massage within 24 hours of the actual appointment, there is no cancellation and you will be charged the full amount of the appointment.
If a client fails to cancel within 24 hours multiple times (2 or more), they will be asked to pre-pay for future services.
When booking your appointment, notify our staff of:
- Known allergies
- Special health care needs/concerns
- Mobility issues
- If pregnant, advise how many weeks/doctor’s written permission
We provide professional, therapeutic bodywork. Client understands that any illicit or sexually aggressive remarks, advances or gestures will result in the immediate termination of the session and client will be liable for full payment of the scheduled appointment.
Respect for Client Needs and Boundaries
The client may choose to leave on as much clothing as needed for comfort, refuse any massage methods, or stop the massage at any time and is free to leave; the treatment room doors are never locked.
The client will always be modestly draped. Only the area being massaged will be undraped. The clients will be kept informed of the area to be massaged.
Occasionally, an emotional response to massage may occur. If this happens, it is absolutely ok to express those feelings in our safe, nonjudgmental environment – or you may request privacy and end the session. You are always in control of your massage session.